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Welcome to the new home of Security Trust & Savings Bank, providing high-quality personal and business banking services to Storm Lake and the surrounding communities.

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Online Privacy Policy

Security Trust & Savings Bank respects the privacy of its customers’ sensitive financial information. We understand that our customers provide sensitive information to the Bank through the course of daily business and are committed to handling such information requires utmost care.

This policy covers Security Trust & Savings Bank’s online services including:

  • The Bank’s webpage (www.securitybanksl.com).
  • Mobile banking.
  • Security Trust & Savings Bank-branded social media sites or pages.
  • Any interactions you may have while viewing content provided through one of the Bank’s advertising campaigns.

Information We Collect

Personal Information


When you visit Security Trust & Savings Bank’s website, none of your account and personal information is collected and stored on the Bank’s systems. If you choose to utilize our online services, such as online banking, mobile banking, or contact us via email, we may collect personally identifiable information from or about you such as your name, email address, mailing address, and telephone number(s). Personal information gathered through e-mail will not be sold nor will it be shared with any individuals or businesses outside the bank unless required to do so by law.

Note:
If you are sending e-mail to Security Trust & Savings Bank, please note that e-mail is not necessarily a secure means of communication with us. If the information you are sending is of a sensitive nature, you should consider sending it by postal mail or contacting us via telephone at (712) 732-3022.
 

Usage and Other Information


In addition to the personal information described above, Security Trust & Savings Bank may collect certain information about your use of our online services. The Bank may capture the IP address of the device you use to connect to the online service, the type of operating system and browser you use to ensure proper functionality of those services. We or our third-party partners may also use cookies, web beacons or other technologies to collect and store other information about your visit to, or use of, our online services.
 

Security Trust & Savings Bank Mobile


For your convenience, Security Trust & Savings Bank offers you the ability to access some of our products and services through mobile applications and mobile-optimized websites. When you interact with us through our mobile app, we may collect information such as unique device identifiers for your mobile device, your screen resolution, operating system, and information about your location (to help you find a nearby bank branch or ATM), username, and password. The Bank will ask your permission before collecting certain information (such as precise geo-location information) through Security Trust & Savings Bank Mobile.
 

Bill Pay Service (Mobile and Online)


Security Trust & Savings Bank may also collect payment information, social security numbers, driver’s license numbers (or comparable) when you provide such information while using our online bill pay services and where we believe it is reasonably required for ordinary business purposes.
 

Location Services


Location Information. If you have enabled location services on your phone and agree to the collection of your location when prompted by the Services, we will collect location data when you use the Services even when the app is closed or not in use; for example, to provide our fraud detection services.  If you do not want us to collect this information, you may decline the collection of your location when prompted or adjust the location services settings on your device.
 

Links To Other Sites


The App may contain links to third party websites. When you click on a link to any other website or location, you will leave the App and go to another site and another entity may collect personal and/or anonymous information from you. The App’s provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites. We encourage you to read the privacy policy of every website you visit.
 

Your Choices Regarding Your Information


You have several choices regarding use of information on the Services.

(a) How We Respond to Do Not Track Signals. Some web browsers transmit “do not track” signals to the websites and other online services with which your web browser communicates. There is currently no standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard is established, we may revise its policy on responding to these signals.

(b) Access, Update, or Correct Your Information.  You can access, update, or correct your information by changing preferences in your account. For additional requests, please contact us.  

(c) Opting Out of Email or SMS Communications. If you have signed up to receive our email marketing communications, you can unsubscribe any time by clicking the "unsubscribe" link included at the bottom of the email or other electronic communication. Alternatively, you can opt out of receiving marketing communications by contacting us at the contact information under "Contact Us" below. If you provide your phone number through the Services, we may send you notifications by SMS, such as providing a fraud alert. You may opt out of SMS communications by unlinking your mobile phone number through the Services.

(d) Opting Out of Location Tracking. If you initially consented to the collection of geo-location information through the Services, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. Please note, however, that if you withdraw consent to our collection of location information, you may no longer be able to use some features of the App.
 

Contact Information


Security Trust & Savings Bank welcomes your comments regarding our Online Privacy Policy. If you believe that the Bank has not adhered to this policy, please contact us by phone at (712) 732-3022 and ask to speak with the Information Security Officer, or email at [email protected]. We will use all reasonable means to promptly determine and resolve the issue.

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